SMTP Error Code 550
The transaction failed permanently. The server will not try to send the message again. This is used as a general error code, so there are many reasons why you could be seeing it.
It’s common for email service providers to add a status code (5.1.1) after the SMTP reply code (smtp;550) for additional categorization of the issue.
Email service providers
AppleAll Apple codes →
AT&TAll AT&T codes →
ComcastAll Comcast codes →
FreeAll Free codes →
GMXAll GMX codes →
GoogleAll Google codes →
smtp;550 5.1.1 The email account that you tried to reach does not exist. Please try double-checking the recipient's email address for typos or unnecessary spaces. Learn more at https://support.google.com/mail/?p=NoSuchUser - gsmtp
smtp;550 5.2.1 The email account that you tried to reach is disabled. Learn more at https://support.google.com/mail/?p=DisabledUser - gsmtp
smtp;550 5.2.1 The user you are trying to contact is receiving mail at a rate that prevents additional messages from being delivered. For more information, please visit https://support.google.com/mail/?p=ReceivingRatePerm - gsmtp
High severity
smtp;550 5.7.1 [x.xx.xx.xx] Our system has detected that this message is likely suspicious due to the very low reputation of the sending domain. To best protect our users from spam, the message has been blocked. Please visit https://support.google.com/mail/answer/188131 for more information. - gsmtp
Critical severity
smtp;550 5.7.1 [x.xx.xx.xx] Our system has detected that this message is likely unsolicited mail. To reduce the amount of spam sent to Gmail, this message has been blocked. Please visit https://support.google.com/mail/?p=UnsolicitedMessageError for more information. - gsmtp
Critical severity
smtp;550 5.7.1 Unauthenticated email from example.com is not accepted due to domain's DMARC policy. Please contact the administrator of example.com domain if this was a legitimate mail. Please visit https://support.google.com/mail/answer/2451690 to learn about the DMARC initiative. - gsmtp
High severity
HeyAll Hey codes →
HostpointAll Hostpoint codes →
ImprovMXAll ImprovMX codes →
InfomaniakAll Infomaniak codes →
Mail.ruAll Mail.ru codes →
smtp;550 Message was not accepted -- invalid mailbox. Local mailbox example@mail.ru is unavailable: account is disabled
Low severity
OrangeAll Orange codes →
OutlookAll Outlook codes →
smtp;550 5.5.0 Requested action not taken: mailbox unavailable. [#.eop-nam12.prod.protection.outlook.com]
smtp;550 5.7.1 Service unavailable, MailFrom domain is listed in Spamhaus. To request removal from this list see https://www.spamhaus.org/query/lookup/ (S8002) [#.eop-nam02.prod.protection.outlook.com]
Critical severity
smtp;550 5.7.1 Unfortunately, messages from [x.xx.xx.xx] weren't sent. Please contact your Internet service provider since part of their network is on our block list (S3150). You can also refer your provider to http://mail.live.com/mail/troubleshooting.aspx#errors. [#.eop-nam02.prod.protection.outlook.com]
High severity
ProtonMailAll ProtonMail codes →
QQAll QQ codes →
smtp;550 Mailbox not found. http://service.exmail.qq.com/cgi-bin/help?subtype=1&&id=20022&&no=1000728
smtp;550 Mail content denied. http://service.exmail.qq.com/cgi-bin/help?subtype=1&&id=20022&&no=1000726
RackspaceAll Rackspace codes →
Web.deAll Web.de codes →
Yahoo IncAll Yahoo Inc codes →
YandexAll Yandex codes →
ZohoAll Zoho codes →
Spam filters services
BarracudaAll Barracuda codes →
Email Security.cloudAll Email Security.cloud codes →
Exchange OnlineAll Exchange Online codes →
smtp;550 5.7.1 Service unavailable, Client host [x.xx.xx.xx] blocked using Spamhaus. To request removal from this list see https://www.spamhaus.org/query/ip/0.0.0.0 (AS16012611)
Critical severity
FireEyeAll FireEye codes →
MimecastAll Mimecast codes →
smtp;550 Administrative prohibition - envelope blocked - https://community.mimecast.com/docs/DOC-1369#550 [#]
smtp;550 Rejected by header based Anti-Spoofing policy: email@example.com - https://community.mimecast.com/docs/DOC-1369#550 [#]
ProofpointAll Proofpoint codes →
smtp;550 5.1.1 <email@example.com>: Recipient address rejected: undeliverable address: host example.com[x.xx.xx.xx] said: 550 5.1.1 <email@example.com>: Recipient address rejected: user unknown
smtp;550 5.1.1 - This is not a valid email address. Please verify that you have the correct email address for your recipient.
smtp;550 5.1.8 <sender@example.com>: Sender address rejected: Domain not found (in reply to RCPT TO command)
High severity
smtp;550 5.5.2 <email@example.com>: Sender address rejected: need fully-qualified address (in reply to RCPT TO command)
High severity
smtp;550 5.7.1 <email@example.com>: Recipient address rejected: User email address is marked as invalid.