Proofpoint
Proofpoint is a spam filter, block list, and firewall promoted for businesses, headquartered in California. Mail is routed through mailservers owned by Proofpoint (*.ppe-hosted.com) before it's passed along to the recipient domain's mailservers for final delivery. The recipient is able to manage a lot of delivery settings such a allow lists and spam filtering policy levels. For globally-blocked IPs, the adminstrator of the IP will need to request delisting directly.
Documentation
- https://help.proofpoint.com/Proofpoint_Essentials/Email_Security/User_Topics/040_spamsettings/041_adjustingyourspamsettings
- https://help.proofpoint.com/Proofpoint_Essentials/Email_Security/Administrator_Topics/110_logs/Common_Error_Codes_found_in_Message_Details
- https://help.proofpoint.com/Proofpoint_Essentials/Email_Security/Administrator_Topics/Other_Features/Proofpoint_Dynamic_Reputation_(PDR)_IP_blocklisting_and_IP_address_removal
421All 421 codes →
550All 550 codes →
smtp;550 5.1.1 <email@example.com>: Recipient address rejected: undeliverable address: host example.com[x.xx.xx.xx] said: 550 5.1.1 <email@example.com>: Recipient address rejected: user unknown
smtp;550 5.1.1 - This is not a valid email address. Please verify that you have the correct email address for your recipient.
smtp;550 5.1.8 <sender@example.com>: Sender address rejected: Domain not found (in reply to RCPT TO command)
High severity
smtp;550 5.5.2 <email@example.com>: Sender address rejected: need fully-qualified address (in reply to RCPT TO command)
High severity
smtp;550 5.7.1 <email@example.com>: Recipient address rejected: User email address is marked as invalid.